As a seasoned customer service representative, Jess keeps our clients and internal team members informed with the latest updates and streamlined communication.
We recently came across an issue with one of our clients that brought to our attention a gap in our monitoring services. What prompted this improvement While we monitor many aspects of our clients’ sites, until recently we were not actively monitoring SSL certificate validity or certificate expiration. Due to this gap in monitoring, we had an unforeseen and unfortunate incident, where a client website was unavailable in the early[…]
A talk on the foundation of applied professional project management Thank You to all who attended our monthly WordPress Meetup last Tuesday! For anyone interested in topics on and surrounding WordPress we would love to have you: Join the WordPress PVD Meetup Group This talk was rescheduled from last month as December was pretty crazy for everyone, we had floods, we laughed, we cried, and now we’re back on track![…]